Virtual Receptionist

Customised call routing for exceptional customer service with a virtual phone receptionist.1

See plans and pricing

1Vonage's services, or specific features or functionality of the services, may not be available in all locations. Please contact your sales representative for current availability. Virtual Receptionist is not currently available in the UK or Australia.

Screen capture of Vonage Business app
Virtual Receptionist lets you create main menu pathways, route callers to the appropriate department or individual for a streamlined experience and customise your call routing for holidays, lunchtimes or even after-hours calls.

A virtual phone receptionist provides each caller with a variety of options that allow them to reach specific people or departments. The caller is routed through to the extension of their choice after dialling by name or extension or using the company directory.

Computer screen with person indicating admin portal

Customised

Set your automated attendant options and set parameters for daytime and after-hours calling.
Pictogram of four stars and an check mark indicating successful verification.

Efficient

Give your customers a professional experience every time they call by getting them to the right place the first time.
Up Arrow

No limits

Add as many Virtual Receptionists as you want to create a robust phone menu system and have Vonage record greetings and options for you.
Deskphone with Vonage logo

Talk to an expert.

AU free phone number: 1 800 239 458