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Unified communications

Vonage Business Communications (VBC) activates conversations across voice, team messaging, meetings and more providing a unified communication experience with elevated Quality of Service (QoS).¹
See plans and pricing
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Don't take our word for it.

Here's what customers like you say about Vonage Unified Communications.

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A level of quality you can rely on

Enable 99.999% uptime reliability² and Quality of Service (QoS)
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Mobility and collaboration

Increase productivity and connect with your team — and customers — virtually anywhere, anytime
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50+ business phone features

A powerful, flexible small-business phone system that runs on your internet

¹Vonage's services, or specific features or functionality of the services, may not be available in all locations. Please contact your sales representative for current availability. 

²The 99.999% claim is based on Vonage's average uptime and/or availability.

Product shot of Vonage Business Meetings on mobile device and desktop application, man is speaking and other participants are on video

See how Vonage Business Communications can help your company communicate: watch now.

Screen grab of the Unified Communications product's call screen on desktop
VOICE

When phoning it in is a good thing

Sometimes you just have to talk. But sometimes you need to add call tags to individual numbers to distinguish calls, too. From simple to space-age features, we've got them.
  • Click-to-Dial
  • Call Recording
  • Call Monitoring
  • Local or Geographic Number
  • Call Flip
  • Virtual Receptionist
Illustration of a laptop.
VIDEO COLLABORATION

Collaborate easily with colleagues, from wherever you are

Make teamwork make the dream work and connect with your customers from virtually anywhere with Vonage Meetings.
  • Available for desktop and mobile
  • Offers voice and video collaboration, plus chat
  • Schedule meetings on the fly, right from your calendar
  • Up to 100 attendees for training and webinars
  • Record and share meetings easily
Screenshot of smart numbers video
SMART NUMBERS

Dream it, build it: introducing Smart Numbers

One size fits all — except when it doesn't. Use Smart Numbers to customise your cloud-based phone numbers and tools to suit your unique workflow needs.
  • Programmatic call routing
  • Chatbot enablement
  • Custom communications applications
  • Customisable voice and messaging workflows
  • Third-party systems integration
  • Real-time transcription
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HARDWARE

Business phones and accessories

Looking for business phones? Look no further. We offer competitive prices on some of the top names in the industry and all our phones are tested for compatibility with our business phone services.
The Global Customer Engagement Report
Discover (and Clear) the Biggest Communication Hurdles
We asked 5,000 consumers across the globe to share their biggest communication frustrations—and preferences—to find out how organizations can effectively engage customers without obstacles.
MIcrosoft Teams logo large
MICROSOFT TEAMS

Power your voice and collaboration with VBC for Teams

A good UCaaS partner provides strategic foresight. And we did just that as an early adopter of Microsoft Teams. Now you can turn your Microsoft Teams environment into a powerful and comprehensive communications tool all from one place.
  • Enhances the Microsoft Teams experience with premium calling features
  • Enjoy convenience of existing numbers, routing and call centre functionality configured in your Vonage phone system
  • Makes sure Office 365 powers end-to-end security, administrative control and compliance
  • Set up is quick and easy on your desktop or mobile device
Screenshot of smart numbers video
SMART NUMBERS

Dream it, build it: introducing Smart Numbers

One size fits all — except when it doesn't. Use Smart Numbers to customise your cloud-based phone numbers and tools to suit your unique workflow needs.
  • Programmatic call routing
  • Chatbot enablement
  • Custom communications applications
  • Customisable voice and messaging workflows
  • Third-party systems integration
  • Real-time transcription
Avoiding silos the contact center
DELIVER STELLAR CUSTOMER SERVICE

Vonage tightly integrates contact centres and unified communications

When the contact centre and the rest of the organisation are all on the same communications platform, agents can collaborate with experts across your entire organisation to resolve customer issues very effectively.
  • Common call controls and directory
  • One-click login and single interface
  • Complete view of presence and availability
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HARDWARE

Business phones and accessories

Looking for business phones? Look no further. We offer competitive prices on some of the top names in the industry and all our phones are tested for compatibility with our business phone services.

Discover why the world's leading analysts honour Vonage year after year

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Talk to an expert.

AU free phone number: 1 800 239 458