Voice API

It's not just about making phone calls. 

 

Lead the conversation and deliver a better customer experience with the Vonage programmable Voice API. Personalise the WebRTC and PSTN calling experience with user context and data at your fingertips. Innovate, streamline and scale with flexible voice capabilities — all on a reliable, high-quality global carrier network billed on a per-second basis so you pay only for what you use.

Try it free

See how our Voice API helps businesses like yours succeed.

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AI Enablement

Our Voice API enables the creation of automated and personalised customer interactions with AI

From voice bots to customised conversational AI and analytics, Vonage has you covered with tools, guides, and seamless integrations to differentiate your customer experiences while optimising workflows.

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In-App Voice

Extend calling experiences globally while keeping users on your brand's platform

Keep users engaged on your mobile app, browser, and contact centre platform with WebRTC click-to-call global connectivity and extensibility to the PSTN. Enjoy seamless integrations to our Voice API and AI building blocks.

  • Make and receive calls globally within the browser-based contact centre application and easily add remote agents.

  • Augment your conversational commerce experiences by enabling customers to call and message within a a mobile app or website.

  • Integrate voice and social channels to personalise interactions and build context.

 

 

Try it free

Start developing now with free credit. No credit card required.
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Voice Commerce

Meet a user's preference for speaking when you add voice to your conversational commerce applications

Leverage speech recognition to facilitate product research and confirm order submissions.  

  • Make payments over the phone with our PCI-DSS compliant solution.

  • Easily integrate secure payment processing with your IVR to charge your customers during phone calls.

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Flexible experiences

Extend, customise, and differentiate your customer experiences

Our Voice API enables an interconnected suite of solutions that extends IP Voice and PSTN calling experiences on a global scale and in multiple languages.

  • Deliver seamless communications with Programmable SIPBring Vonage Voice API functionality, such as multichannel recording, IVR, Text to Speech, WebSocket connectivity for AI integrations, and the power of contextual conversations to your platform.

  • Power intelligent customer experiences in the Contact Center. Enable a wide range of voice and AI interactions, including IVRs, alerts, and more.

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WebSockets

Integrate with third-party vendors in real time, including artificial intelligence bots. Learn more
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Voice Quality Engine

Deliver high-quality voice experiences through the low latency, feature-rich, carrier-grade Vonage network. Learn more
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WebRTC Enabled

Conduct calls over IP and PSTN with powerful programmable voice features to improve business outcomes and user experiences.
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Talk to an expert.

AU free phone number: 1 800 239 458