Get Started

Switching to a Vonage Business Phone System

Make the move to Australia's leading cloud phone service

Choose your Plan

Choose your plan

Plans and Estimate
Download the App and set up in minutes

Download the App and set up in minutes

Vonage App Download
24/7 customer care & tech support

24/7 customer care & tech support

Discover why
Why
Starting Strong

Starting Strong

The tools to put your business phone to work. Fast.

Moving to a better business phone system is easy with Vonage. Our plug-and-play solution is managed virtually and requires zero office installation. Here's how we help customers get started and supported from day one.

We're with you every step of the way

  • Receive our complimentary Vonage Welcome Call
  • Get a walk-through of our comprehensive training, help and support
  • Live system set-up and phone-based user training


Our Resources page is a virtual goldmine

  • Links to our Get Started section to set up your account and users
  • Tools to help you set up and customise your phone system
  • Explore simple, step-by-step instructions and best-practice tips
24/7 Support

24/7 Support

Teams at the ready and online support, too

Simplicity is the hallmark of the Vonage Business Cloud phone system. But should you need help we offer robust phone or online support to help you get the most out of your cloud-based business phone system.

24/7 Customer care and tech support

  • Technical Support pros to troubleshoot issues directly and/or offer technical guidance
  • A full range of support services across features, extensions and integrations
  • Speak with our support teams 24 hours a day, 7 days a week

A comprehensive gallery of online support tools

  • Find step-by-step instructions for configuring business phone features
  • Knowledgebase articles and how-to videos
  • Frequently updated with new calling features and upgrades
How
The Easy Switch

The Easy Switch

3 simple steps to Vonage Business Cloud phone service

Switching phone carriers and systems used to be hard work, but not anymore. Our cloud-hosted system is plug-and-play and easy to activate. No in-office installation or service delays. And month-to-month contracts are available.

1. Choose the plan that's right for you

Three feature-rich plans to choose from, with the option of added extras.

  • Lite - all the core features you need at the lowest price possible
  • Smart - A clever mix of features and functions so you pay for all the things you need most
  • Best - Get the best out of Vonage Cloud with this feature rich plan. Far and away our most popular!

Plans & Estimate Features


2. Get seamless business-grade integrations

Improve productivity and customer experiences with added features.

Additional per-user features:

  • CRM Integration
  • Call recording on-demand

Optional company-wide features:

  • Call monitoring
  • Call recording (all users)

3. Set up, plug in and go

Get up and running quickly with friendly help and support.

  • Help with transferring existing numbers to your Vonage Business account
  • Set up new phone numbers, if required
  • Set up individual call routing, your call greetings and announcement
  • Get new phones shipped to you and ready-to-use
  • Plug phones into your existing broadband connection
Reduce Communication Costs

Reduce Communication Costs

More business phone system. Less sticker shock.

Business start-ups. Growing companies. Large corporations. No matter your business size or communications budget, Vonage can help reduce business phone costs.

One low price. All the features your business needs.

Reduce phone costs with a cloud-hosted VoIP phone system.

  • 40+ business essential phone features
  • Innovative communications services with minimal start-up cost
  • Free 24/7 customer support

Phone service that grows with you, affordably

Get flexible communications that scale without massive infrastructure costs.

  • Multi-extension discounts.
  • Customise by extension and only pay for the premium add-on features you need
  • We take care of the installation, support, and system maintenance

Lower your phone costs with Vonage Business Cloud

Vonage Business Cloud is built for business.

  • No annual maintenance charges
  • Avoid extra costs for system upgrades and new features installed
  • No more expensive engineer visits whenever there are problems
  • No servers or systems hardware to become outdated and need replacement

Unlimited Australia calling keeps your phone costs low and predictable

Say goodbye to business phone bill shock.

  • Unlimited calling to AU mobile numbers and AU landline numbers
  • Always know how much your phone service will cost each month
  • No hidden costs, or huge bills to worry about

Unlimited international calling for $10/month per user

Do business globally without the outrageous phone bill to match.

  • Keep in touch with customers, suppliers, and partners overseas
  • Add our World option to keep your costs low and predictable - with unlimited calling to over 60 countries for only $10/month per user (available on Smart and Best plan).
Integrate with Business Applications

Integrate with Business Applications

Work smarter, together with Get business-grade integrations.

With deep integrations from Vonage, you'll get much more than just screen pops and click-to-dial. Arm your business with reliable communications intelligence for increased employee productivity and personalised customer interactions.

Streamline processes and boost productivity from the inside out

From customer service to collaboration - our business communications platform seamlessly integrates data into your everyday applications.

  • Create better customer relationships with more relevant communication
  • Optimise workflows with call logging, reporting, contact sync, and more
  • Work on-the-go with our full app integrations suite for mobile and desktop
  • Integrations to manage your contacts smarter

Discover a faster route to closing sales

When time and money are on the line, strategy is key. Our CRM integrations enhance your sales efforts with accuracy and efficiency.

  • Track and record call activity in real-time with automatic call logging on any mobile device
  • Gather valuable insights to optimise sales processes while increasing revenue
  • Close deals more effectively by integrating with Salesforce®

Personalise your customers' experience one call at a time

Promote loyalty and trust in your business with intuitive customer service integrations.

  • Access communications information and customer history automatically in real-time
  • Improve first-call resolution with instant cross-channel intelligence to see who's calling and why
  • Capture and organise conversations with always-on technology for smarter, more personalised customer experience management
  • Reduce churn and average handle time with customer service integrations

Discover the Vonage advantage

Our phone features and plug-and-play business communications solutions are so intuitive you won't need a manual.

  • Simple and easy to use
  • Cloud-hosted solutions for high-quality voice, video, and messaging
  • Top-notch customer service with 24/7 customer and technical support
  • Innovative APIs to help your development team create effective, contextual communications across voice, messaging, and authentication
Connect Virtual Teams and Office

Connect Virtual Teams and Office

Keep remote team members connected. Expand your reach without losing contact.

Make your corporate network, business phone features, emails, business app software integrations, conference hosting, and all your other remote working tools readily available to your virtual teams and branch offices.

Bring your team together

Connect remote users in all your offices across town or across the country

  • Collaborate with the voice, video, and messaging features of Amazon Chime
  • One seamless business phone system to save money and improve productivity.
  • Quick and simple extension dialling to desks or mobile device
  • Easy to use voice, video, and messaging features
  • Busy Lamp Field lets you know if remote employees are available and active.

Tools for working on the go

With mobile integration you can access your desk phone features on any device. And your calls will always find you.

  • Get robust phone features and functions in the palm of your hand
  • Virtual Receptionist ensures you always get the calls you need

Remote working made easy

Manage virtual teams even when you're working remotely

  • Cloud hosting makes remote communication and access easy
  • Mobile integration puts business critical features on your smartphone
  • Create one seamless office environment across multiple locations

The Vonage advantage

We use VoIP (Voice over Internet Protocol) technology. This means all calls are transmitted over the internet, not phone lines. Combined with the speed and agility of cloud hosting, Vonage Business Cloud delivers a robust set of calling features that often cost less than traditional phone solutions.

But Vonage Business Cloud is more than just a business phone service. Our powerful features give you next level flexibility and control, so you can work smarter, collaborate better and take care of business anytime, anywhere.

And we make it all incredibly easy. Intuitive, simple and flexible. That's the Vonage advantage.

It all starts with a conversation.

Call 1300 10 8181 to speak to one of business phone system specialists. Or send us your details and we'll be in touch.